[ FEATURES ]

Everything a
one-man-band needs.

A proper system behind your phone, your inbox, and your customer record — with the guardrails, channels, and visibility you'd expect from a real employee.

[ Receptionist ]

Answers the phone, takes the call

Missed a call? Your AI Receptionist picks up, asks the right questions for your trade, takes the caller's details, and texts you a plain-English summary. Works 24/7 on a dedicated business number.

  • Natural voice — not robotic
  • Trade-specific qualifying questions
  • Dedicated UK phone number
  • SMS summary after every call
[ EXHIBIT 01 ]
01

Receptionist

[ Notifications ]

Reaches you on the channel you use

Choose how you want to hear from Proly — SMS, WhatsApp, Telegram, or email. Set one as the default or pick different channels for different things (e.g. urgent on WhatsApp, daily digest on email).

  • WhatsApp, SMS, Telegram, email
  • Per-agent channel preferences
  • Multi-turn conversations
  • Urgent alerts routed differently
[ EXHIBIT 02 ]
02

Notifications

[ Approvals ]

You stay in control

Nothing goes out in your name without your tap. Approve email drafts, quote sends, and callbacks before anything fires. Time-bound approvals auto-expire for safety.

  • Action-level approval gates
  • Time-limited approval windows
  • Approve from any device
  • Full context in every request
[ EXHIBIT 03 ]
03

Approvals

[ Customer memory ]

Remembers every caller

Every call is attached to the customer it came from. Next time they ring, your Receptionist already knows what you did for them last, what they owe, and when you were last in touch.

  • Automatic customer matching
  • Job history per customer
  • Outstanding invoice flagging
  • Last-contacted timestamps
[ EXHIBIT 04 ]
04

Customer memory

[ Integrations ]

Connects to the tools you already use

Link Gmail or Outlook in one click — secure OAuth flow, no credentials ever touching Proly in plain text. Connect your calendar so Proly can offer real booking slots on calls.

  • Gmail and Google Calendar
  • Microsoft Outlook
  • Encrypted at rest
  • Automatic token refresh
[ EXHIBIT 05 ]
05

Integrations

[ Audit trail ]

Every action, in plain English

A complete, human-readable log of everything Proly does on your behalf. Scroll back through the day or skim a morning digest — nothing happens in the shadows.

  • Plain-English activity log
  • Daily digest notifications
  • Per-agent filtering
  • Exportable records
[ EXHIBIT 06 ]
06

Audit trail

[ Usage ]

Know exactly what you're paying for

Track minutes used, calls handled, and cost per day or per month. See which agents deliver the most value. Set top-up rules so you never hit a surprise bill.

  • Per-agent cost breakdown
  • Minutes used vs allowance
  • Auto top-up rules
  • Monthly export
[ EXHIBIT 07 ]
07

Usage

[ Safety ]

Your data stays yours

OAuth tokens encrypted at rest. Agent sandboxes isolated per-user. Full GDPR compliance — export or delete your data any time, no questions asked.

  • AES-256 encryption at rest
  • TLS in transit
  • Per-user sandbox isolation
  • GDPR export / delete
[ EXHIBIT 08 ]
08

Safety

[ SIGN UP ]

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